I was with this company for 2 years in a tenancy and once leaving the property have never come across such rude customer service! They are unprofessional and have dreadful attitudes towards tenants when you’re leaving them. We had put new flooring in the property and had kept it in great condition. And tried charging us £500 for a small mark on the carpet and also tried charging us for damage that was done to the property before we had moved in! Never been left feeling so angry in my life and they do not try to offer any help to you or any assistance to resolve it other than taking your money! Avoid this company at all costs!!!! They will never try to help you as a tenant ...increased rent during Covid 19 and get you to pay for things that will need doing to the property which should be done as maintenance like painting and cleaning!! Disgusting attitude from the managers and anyone you speak to.. and was actually told “don’t care” from. A MANAGER And had left a pregnant woman crying down the phone! AVOID THIS SCAMMING COMPANY AND THEIR DREADFUL STAFF my experience was awful!NegativeProfessionalism