This is the worst company possible. Over the past two and a half years, I, as a Landlord, on the 'full management' service, have had to chase Mann up and constantly pester for information promised; feedback and quotes for work. The term 'full management" is derisory as they do not 'manage' it at all. The staff change continually; they seem to have a call centre, so you do not have the same staff 'on site'. Only now I have tried to call the office in Newington to hear a recorded message saying the office is now closed and that their opening hours are 8.45 am ...... It was 9.30 am when I phoned.......... I could go on and on. If it be needed, the worst proof of their incompetence is that my lovely tenants who would always inform the company of little problems, in order to get them resolved before they became big ones, have become so exasperated by the company, that they decided to take the financial risk and break their tenancy early. Their main reason? You've guessed. The problems with Mann. They would stay in for 'no shows' of workmen; repeatedly ask for someone to come and deal with a problem etc, - all to no avail and at considerable inconvenience to themselves. At no time over the past two and a half years did I have the consistency of dealing with the same person. A constant stream of different people, none of whom seemed to know the property well. i was constantly told 'oh she/he has left the company'. Do no use them.