Not great to be honest, I was spammed with emails with properties that are not what you are looking for I expressed my requirements many times, for no one to think about changing them to accommodate my ideal house Took long to reply, with not really an understanding which lady you have to speak to regarding selling, house viewings, buying and enquires When asking to look at potential houses I am told that the seller won't entertain without my house on the market That's understandable except I've told multiply people at Webb's that I have the money to buy as a second house so should not be a problem Viewings got cancelled (I know it happens) but what about the updates to say it's now available to view Cancelations after cancelations (I know not your fault) just need to be clearer and communicate I got plenty of communication trying to get my house on the market or push a bigger ticket sale I'd advise to take more personal effort to make sure the customer is happy not just your sales quota The photos are extremely exaggerated (see photos) which just means you are disappointed when you go to see the house Lady who showed me around the first house seemed like it was someone just dragged from the street Overall unfortunately below mediocre at best in my opinion, I feel it's just been a waste of valuable time unfortunately The two star is only because all the staff are pleasant