Juan was an excellent real estate agent who was always available to answer my questions and help with finding a solution that worked for me. He went above and beyond by proposing a 24-month tenancy with a breaking clause at 12 months, which was very much appreciated since all other agents I talked with were forcing me into a 24-months agreement. The house was delivered clean and the keys were well organized. However, the only downside was the furniture in the house was old and at times broken. Nevertheless, Juan was willing to help me speak with the landlord about replacing it. Overall, I would recommend Juan as a real estate agent. His professionalism, dedication, and helpful nature set him apart from others and made the process of finding a home much easier. I appreciate all that Juan did for me and am grateful for his assistance. I would rate my experience with the agency as 4 stars, due to the furniture issue, but I would not hesitate to work with them again in the future.