This is the best letting agency in the UK. As a newcomer to Cambridge, I had different experience in communication with different agencies. So I can confirm that managers from "Martin&Co" listen and hear their customers. Very polite and professional service. Thanks to Eleanor (Senior sales Consultant), I found the big, comfortable house for me and my children and started renting it easily. I'm very happy now, and I'm sure I'll continue to cooperate just with them. So the reality is simple. You have just work with professionals.