Dreadful company which I would discourage anyone from dealing with. Most properties are misrepresented on their websites - I went to view what I was told was a large room with an ensuite yet when I arrived the agent (who showed up late) told me there was no ensuite after all - and made a poor excuse about having tried to contact me to tell me - which of course wasn't correct - on top of which she had a bad attitude and was rude. The fee's they charge are extortionate and a complete rip off. Many other agencies in the area do not charge such ridiculous fees. Agents are incompetent and rude as well as completely disorganised. Any other company would be better - Belvoir, sort yourselves out, I'm amazed and how they get away with it really.