Hello Will, thank you very much for your feedback. We truly value your comments about our service, especially the areas where you feel like we can improve. I am pleased to say that we have since updated our devices to ensure that the quality of our inventory photographs is improved and we will look into whether we can include lager copies of the photographs in our reports to improve the resolution. Thank you also for your comments regarding our email communication, we will ensure that this is reviewed and that improvements are made. Best regards, Belvoir Cambridge