My partner has been dealing

My partner has been dealing with Teresa reference a couple of issues with a neighbours property which is fully managed by Belvoir on the landlords behalf. One of the issues was reported in November which has caused damp in our garage and there has been no progress or responses received despite being chased on more than one occasion. Being a landlord myself I can only say I'm less than impressed with how this has been handled if its a reflection on how other issues are also managed. I wouldn't recommend Belvoir to anyone I know and I wouldn't use them for any of my own properties.