Really disappointed. Currently renting from Belvoir but wouldnt again now. They authorised entry into my home without proper notice following an error on their side regarding annual gas safety checks (I even contacted them prior to inform them of this to help follow up any checks needed). No email or voice message etc was received as we would normally communicate well with re. the tenancy. In addition to this, whoever completed the annual gas safety check emptied a cupboard and left dirt all over my babys play mat, walked dirt through the house into the kitchen and left a broken glass on the side which they had moved/used. A few months on and we are still waiting for at least an explanation or apology after several attempts asking my query be sent to the manager.