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Martin & Co Bury St Edmunds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve been with Martin & Co for over 10 years, and they’ve been consistently excellent in managing my letting properties. The whole team is professional and friendly, and I’d especially like to mention Justine Hoy and Matthew Meyer. Justine is always clear and honest with her advice and has a genuine knack for solving issues quickly while keeping things calm and straightforward. Matthew’s organised and thoughtful approach makes everything run smoothly. They both genuinely care about looking after landlords and tenants, and I always feel my properties are in safe hands. Highly recommend Martin & Co if you want experienced agents you can trust.

Reply from agent

Thank you Koon for taking the time to post this 5-STAR REVIEW! We all appreciate your feedback having worked closely for over 10 years. Matthew and Justine are true professionals, established and experienced which means they always know what to do and what action to take to smooth any issues and keep you, your properties and your tenants safe. Best wishes from the whole team! We look forward to continuing to work with you!

5.00 /5

Moving from the US to the UK came with plenty of challenges, but Matt made the process so much smoother. He was professional, courteous, and showed me several great places until I found the right one. On move-in day, I had a delay with an international wire transfer, but Matt went above and beyond—he contacted the landlord directly and got everything sorted so I could still move in that same day. Five stars—super easy to work with and just a genuinely good guy.

Reply from agent

Thank you Caleb for this 5-STAR REVIEW! Matthew said it was a pleasure to help you find a new home and his professionalism and experience meant that he could swiftly deal with issues that would certainly have been challenging for other agents! This also shows the importance of establishing good working relationships with landlords and Matthew certainly achieved that in this case. Enjoy your time in the UK, all our very best wishes from Matt and the team :)

5.00 /5

During our house search, we were lucky to have Charlotte show us around two properties, both times proving knowledgeable about the area and the properties themselves. Then from offer until completion on our eventual new house, she was great throughout, keeping us up-to-date on any progress and chasing parties when needed to minimise stagnation. We're really grateful for all her hard work, and we're now happily in our new home!

Reply from agent

Thank you Ryan for your 5-STAR REVIEW! Charlotte is a star and her professionalism and attention to detail is second to none! We were so pleased that you chose to work with Martin & Co and wish you every happiness in your new home, best of luck from Charlotte and the whole Martin & Co family! :)

5.00 /5

My experience with Justine Hoy was outstanding. She was supportive and informative at every stage of the sale process.

Reply from agent

Thank you Justine for taking the time to post a 5-STAR REVIEW! Our Justine Hoy really is an industry expert and we were pleased that you were reassured you were in safe hands throughout your property journey. Best wishes from Justine and the whole team!

5.00 /5

Martin &Co have been great over the last few months with the result of a successful sale of our house, Justine was very efficient with coming around to value the property, and when we agreed to go with Martin &Co she did a very professional job with the marketing. Charlotte took the lead with viewings and once sale was agreed she was brilliant at keeping us up to date with progress and also making contact with various solicitors taking the stress off of us. Charlotte was knowledgeable and always able to answer some of the most random questions we had. We can’t thank you both enough for all of your help and support.

Reply from agent

Thank you Rebecca for this 5-STAR REVIEW! Justine and Charlotte were both so happy to have helped with your sale. They are so professional and work closely together which means their communication is excellent. This is so essential with the sales process - Charlotte has a great memory and retains all the details which is important when dealing with other agents and solicitors in the sales chain. Best of luck on your property journey, from all of us at Martin & Co :)

5.00 /5

Justine was very friendly and helpful. She answered all my questions with honesty and was extremely knowledgeable of the market. I wouldn't hesitate to use her again.

Reply from agent

Thank you Claire for your 5-STAR REVIEW! Justine was so pleased to receive your positive feedback. Her 30+ years experience means that she really does know everything there is to know about estate agency! This means she also knows the pitfalls and can anticipate them before they occur, smoothing the journey for our buyers and sellers! Best of luck from Justine and the whole team :)

5.00 /5

Matt was very helpful with the move in process and everyone’s been super nice!

Reply from agent

Thank you Lakisha for your 5-STAR REVIEW! Matt was very happy to be able to find you a new home in the UK. We work hard to keep things smooth for everyone and we are so pleased to welcome you to Bury St Edmunds! Best wishes in your new home, from Matt and the team :)

5.00 /5

Justine & Charlotte acted on our behalf for two transactions and we are so glad we chose them. I honestly believe these two sales would not have completed had it not been for the actions of Justine & Charlotte. They kept us fully informed along the way even when things got a little tricky, which having switched from another agent, is absolutely invaluable. We would absolutely recommend Justine & Charlotte their professionalism and persistence made a real difference when it mattered most. Thank you!

Reply from agent

Thank you Ruby for your 5-STAR REVIEW! Excellent communication is essential not just between buyer, seller and the corresponding solicitors, but other agents in the chain AND between the sales staff in the Agents office! Justine and Charlotte are part of a very close knit sales team and this is just one of the things that gives Martin & Co Sales the edge when it comes to getting you the best price and seeing the sale through to completion! Thank you for trusting us with your properties! Best wishes from Justine, Charlotte and the whole team :)

5.00 /5

Charlotte Hopwood is diligent and proactive; a great asset to a solid and effective team.

Reply from agent

Thank you Julian for your 5-STAR REVIEW! Charlotte is indeed an asset to us and her attention to detail is invaluable when progressing sales! We appreciate you taking the time to post your feedback. Kind regards and best wishes from Charlotte and the team

5.00 /5

Justine arrived on time, removed her shoes (!) and spent time discussing my needs before viewing the entire house. Justine was thorough, professional and knowledgeable about the current market and I was totally satisfied with her visit.

Reply from agent

Thank you Roberta for your 5-STAR REVIEW! With 30+ years Estate Agency experience, Justine's knowledge and feedback is based on facts, market comparables and having sold thousands of properties in the local area! As an expert, she also knows all the potential pitfalls and is happy to guide her clients through the journey ahead- with or without shoes! Best wishes and thank you for your feedback, from Justine and the Martin & Co Sales family :)

Contact details
Sales Phone:

01284 701511

Opening hours

Unknown

Address

Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33

About

Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511

Our team

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