I’ve been with Martin & Co for over 10 years, and they’ve been consistently excellent in managing my letting properties. The whole team is professional and friendly, and I’d especially like to mention Justine Hoy and Matthew Meyer. Justine is always clear and honest with her advice and has a genuine knack for solving issues quickly while keeping things calm and straightforward. Matthew’s organised and thoughtful approach makes everything run smoothly. They both genuinely care about looking after landlords and tenants, and I always feel my properties are in safe hands. Highly recommend Martin & Co if you want experienced agents you can trust.
Moving from the US to the UK came with plenty of challenges, but Matt made the process so much smoother. He was professional, courteous, and showed me several great places until I found the right one. On move-in day, I had a delay with an international wire transfer, but Matt went above and beyond—he contacted the landlord directly and got everything sorted so I could still move in that same day. Five stars—super easy to work with and just a genuinely good guy.
During our house search, we were lucky to have Charlotte show us around two properties, both times proving knowledgeable about the area and the properties themselves. Then from offer until completion on our eventual new house, she was great throughout, keeping us up-to-date on any progress and chasing parties when needed to minimise stagnation. We're really grateful for all her hard work, and we're now happily in our new home!
My experience with Justine Hoy was outstanding. She was supportive and informative at every stage of the sale process.
Martin &Co have been great over the last few months with the result of a successful sale of our house, Justine was very efficient with coming around to value the property, and when we agreed to go with Martin &Co she did a very professional job with the marketing. Charlotte took the lead with viewings and once sale was agreed she was brilliant at keeping us up to date with progress and also making contact with various solicitors taking the stress off of us. Charlotte was knowledgeable and always able to answer some of the most random questions we had. We can’t thank you both enough for all of your help and support.
Justine was very friendly and helpful. She answered all my questions with honesty and was extremely knowledgeable of the market. I wouldn't hesitate to use her again.
Matt was very helpful with the move in process and everyone’s been super nice!
Justine & Charlotte acted on our behalf for two transactions and we are so glad we chose them. I honestly believe these two sales would not have completed had it not been for the actions of Justine & Charlotte. They kept us fully informed along the way even when things got a little tricky, which having switched from another agent, is absolutely invaluable. We would absolutely recommend Justine & Charlotte their professionalism and persistence made a real difference when it mattered most. Thank you!
Charlotte Hopwood is diligent and proactive; a great asset to a solid and effective team.
Justine arrived on time, removed her shoes (!) and spent time discussing my needs before viewing the entire house. Justine was thorough, professional and knowledgeable about the current market and I was totally satisfied with her visit.
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Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33
Website:
http://www.martinco.comLocated in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511
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