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Belvoir - Bury St Edmunds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Don’t bother using these guys if you actually want to view the property. We applied 3 times over the last couple of years for the same property. All 3 times we were booked in to view only to have an email last minute saying the booking was cancelled and the property went to someone else. Although I understand properties need to be filled asap, the issue I have is that this company doesn’t offer you a fair chance of viewing the property you want. What is the point in even giving us an appointment to view if you won’t honour your own appointments. It’s just bad business practice which leads to bad reviews like this. We will make sure we stay clear of this company in the future. * response to director. It seems it is unacceptable for a business owner to lie as well. You’re staff wouldn’t listen and kept interrupting on the phone which is extremely unprofessional and it is extremely unprofessional to lie about is swearing as well. I’m glad this experience has happened though because at least we can avoid unprofessional businesses like yourself.

Reply from agent

Dear Chris, I’m sorry to hear about your recent experience with Belvoir. As you may be aware, the current market has created an overwhelming demand for rental properties. I understand your frustration and completely empathise given your keen interest in the property, unfortunately, our viewing slots operate on a first-come, first-served basis and once we receive proceedable applications, we are instructed to take the property off the market. For this particular property, we had to notify many others of cancelled viewing slots because of a successful application. I apologise again for your experience. However, as the Director of Belvoir, I must address that swearing and shouting at our hardworking staff is unacceptable and not an admirable trait for prospective tenants. Our team strives to ensure a positive experience for everyone, as reflected in our other reviews. Sincerely, Patsy Day

Contact details
Sales Phone:

01284 733874

Lettings Phone:

01284 733874

Opening hours
Monday-Friday: 09:00 - 05:30
Address

61 Abbeygate Street, Bury St Edmunds, IP33 1LB, UK

As a prominent estate agency serving Bury St. Edmunds, Belvoir offers a comprehensive array of services to cater to your property needs, whether you're looking to buy, sell, or rent in the area. With a wealth of experience and professional expertise in the Bury St. Edmunds estate market, we provide a personal and knowledgeable touch to assist you. Our services go beyond mere advice; we are dedicated to helping you secure the best investment opportunities and expedite property transactions, whether you're selling or renting. Our solutions are thoughtfully crafted with the interests of property owners, buyers, and renters in mind. Saturday appointments are available upon request.

Our team

Bury St Edmunds Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove

No marketing information available

No marketing information available