If you’re a student considering renting through Nicholas Humphreys Manchester, think again. This agency is nothing short of abusive, and they exploit students who are often renting for the first time. They consistently try to overcharge, inventing fees and costs that don’t exist, and then conveniently ignore any attempt to question or resolve them. Customer service is non-existent - unless you count mocking or automated responses as service. Genuine help? Forget it. Emails are spammed out, but if you actually need assistance, expect silence or worse: disdain. Queries about broken appliances, safety concerns, or urgent maintenance are brushed off or completely ignored. They also deduct money from deposits without explanation or consent, and will leave the property in a disgusting, neglected state before you move in, then blame you for the mess later. Be extremely cautious of the suspiciously high reviews online. Tenants are often pressured to leave 5-star reviews before moving in, during property viewings. Do yourself a favor: stay far away. There are better, more ethical agencies in Manchester who won’t treat you like an inconvenience for needing a habitable place to live.