Hi Paul our apologies we haven’t been able to respond to this review sooner. We appreciate you taking the time to leave your feedback but regret that you aren’t happy with us as result of a 3% fee you’ve mentioned that was quoted for selling your property. After inputting your name into our records we aren’t able to locate any record of you registered with the office and after speaking with the team at Burnham they don’t recall dealing with you. Here at Romans when valuing properties we generally do this on a case by case basis as the properties we market can differ due to a number of factors. We would really like to speak with you about this further so we can address this with you directly and would ask that if you are willing to do so that you contact Daniel Collis the Regional Sales Director on 07894726146. Kind Regards, Romans