Put deposit down for house and passed all refrence checks, credit checks, and employer refrence check, brought my tenants liability insurance and was told i would be able to pick my keys up the following friday by Sue. Got a call following week asking for my bank statement and wage slips by leanne even though i had been professionally checked by a tenancy refrence company. Then a day to the month after my holding fee was placed i got a call saying that they are witholding my deposit and the house is back up for let. Really unprofessional as they could have notified me of this but chose not to, would avoid letting with goodchilds. Seaking advice from ombudsman now as i have been mislead by the unprofessional behaviour of the agents.