One of the worst experience I’ve had dealing with an estate agent! I’ve travelled all the way from London to view this property in Walsall, They called me to confirm the viewing in the morning which s was meant to be at 16:45. I’ve taken time off work, dragged my 24 week pregnant wife out with me to view this property for them to call me at 16:35 to cancel the appointment because someone else put a holding deposit down. I understand regulations & first come first served, but when booking the appointment they could have given me a heads up that they’ll take a holding deposit at any given time, not 10 minutes before the appointment . Such a massive inconvenience as I’ve had to drive 2h 30min back home. Waste of time & money!!