I have been using Goodchilds as my managing agents for leasing my house for a number of years. For the last few years, I have been working with Rebecca E at the Brownhills office. She has been wonderful. Always helpful in anyway she can be. A great communicator who responds quickly and does what she says she will do! It is so nice to work with someone who is reliable and you know is trying to do the right thing for you! She is also proactive in taking care of things, removing a lot of the worry of being a landlord. Thank you. It has been a pleasure dealing with you! More recently I made the decision to sell. I have been working with Kerry at the Brownhills office. She too has been a good communicator and has worked hard to make the sales process as stress free as possible. I found her to be very knowledgeable about the market. She was honest in her evaluation of the property and was upfront about some of the hurdles that she anticipated we might face. I believe she got us an excellent price for our house and was able to get us a buyer with minimal disruption to our tenants. When Kerry was not available, I have found the other staff at the office willing to go out of their way to help in any way they can. It has not always been the case that I have had good service from Goodchilds. 7 or 8 years ago I would have been giving a very different review. But a company is only as good as it's people and the people that I dealt with then are long gone. I would like to congratulate Anisa on turning things around and gathering and managing a great team at Brownhills! Thank you to all of you!