Hello, Thank you so much for your lovely feedback. We’re delighted to hear that Hermione was able to assist you so thoroughly and make your experience such a positive one. It’s great to know she could provide the guidance and support you needed. We’ll be sure to share your kind words with her; she’ll be so pleased to hear them! Wishing you all the best as you continue your property journey, and please don’t hesitate to reach out if we can help further. Thank you - Dan