We went with miles and Barr as we liked their sales pitch. We felt confident in them and James and Dan seemed knowledgeable and reassured us that they would take care of us. However, as soon as we signed the paperwork, we had nothing but disappointment from then on. We had staff showing our house that had little to no experience at all. (Something that we stated we was concerned about before we signed up and was reassured it would not happen). They made comments to our potential buyers about our house that was not factual at all and very damaging. I lost count how many times myself or my husband had to call to actually receive feedback from each viewing as it was never given. We had 4 sales fall through, some of which I feel was due to lack of communication. We almost lost our forwarding house due to poor communication as well. You even continued to show our buyer other properties in the area after reassuring us that he was 100% committed to our house! We was given Donna as a sales progresser….I have nothing positive to say. Appalling service from her from the start. We was them given Debbie which was better. Debbie was ok and seemed on the ball but not great at communicating. We called, left messages and text with no response quite often. I was lucky enough to receive good service from the estate agent we was buying from though! I would not recommend miles and Barr to anyone, in fact I would advice them go anywhere else. Pure disappointment, unnecessary stress and lack of reassurance and trust! Upsetting we are paying thousands of pounds for such a shocking service that quite frankly I could have done myself.