William Swinburn and the team at By Design sold our home and I could not have asked for more. Ours was not a straightforward sale, and William earned every penny of his commission. He was proactive from start to finish, kept me updated without ever having to be chased, and stayed calm and constructive when the sale needed pushing over the line. When it mattered, he made things happen. He is also the finest presenter of a home I have come across. He shows a house properly and with real care, and buyers respond to that. His wider team deserve a mention. The styling and staging were first class, the marketing material was excellent, and the solicitors he works alongside are top of the tree. Beyond the professional side, he is good company. Polite, genuinely engaged, always smartly turned out and relaxed with it. No pressure and no hard sell at any point. If you are selling in this area, use Will. I would recommend him without hesitation.