Fantastic service and great communication. My house purchase was made as stress-free as possible. Highly recommend

We recently purchased via the Sandy Park office and we’re very impressed with their professionalism and all round service. Highly recommend!

its now called Paul Lewis

Daniel Bingham was very polite and helpful during the viewing. Thank you

Helpful and informative.

Quite dissapointed with the agency. All the checks done to current place were quite satisfactory and we take care of the house as if it was ours. However, the feedback provided from those (pointing out the little only few issues we got such as mould because of water getting into some areas and some others detailed below) is nothing or that we should not be reporting these and sort out ourselves when it requires professional works. We are living in a place where the boiler has not been checked in a long time and it keeps continuously either stopping due to reduced pressure or disconnecting from the thermostat which makes it stop too. Added to this, there's a leak somewhere around the boiler, a couple of windows which were not well fitted and air keeps coming (specially now in winter season and needing the heating to be turned on for longer causing more expenses), mould in some places and water leaks in the structure which are not sorted yet. Therefore, there is nothing else for me to do than leaving this 2 stars review since there is no spark of professionalism (and I have lived in 7 houses now and can only complain about management of 2 of them). I hope this can be improved for everyone's benefit (company and clients).

Take a close look at the one-star reviews—they're all too familiar. Selling our house through CJ Hole was one of the most stressful experiences of our lives. In contrast, buying through Ocean was seamless. Most issues mentioned in these negative reviews happened to us. We also viewed properties with CJ Hole, and the difference between their agents and others was staggering. Their sales progression was somehow even worse. We've submitted a formal complaint to the area director. I won’t say more for now in case legal action is needed, but I’ll share a full review when I’m able. I’m still in shock at how appalling our experience was. If you’re considering selling, do yourselves a favour and book in some viewings in the area with them first to see how they conduct viewings and then ask yourself if you’d want them saying that about your property!

Warning advisory, do not get sucked into their pitch to sell your house. From the start, the sale pitch was excellent, however, over promised and under delivered in all aspects. Their communication was extremely poor, no one ever returned our calls or acknowledged our emails or SMS. They would schedule viewings, but never turn up. Leaving potential buys waiting at the property, leaving the vender to sell the house or show the buyers around. When one of the team did show up, they lacked any knowledge of our property and were quite simply ‘door opens’! This could be down to a lack of experience or training from the leadership team. After buyers showed some interest, no one would follow this up, we had no idea what strategy CJ Hole had to sell the house and no feedback following most visits. We have since removed our property from their books, because of countless errors, disgraceful service and the team even misplaced our house keys. Be aware that someone from the team will likely respond to this review and claim this is not true. If you decide to use CJ Hole, you will regret it very quickly. I wish I looked at the reviews sooner, and saw the amount of poor customer feedback. We can’t all be wrong? CJ Hole MUST take full accountability for their mistakes. However, given that none of the branch directors or leadership team even acknowledge the complaints sent to them, this demonstrates a lack of customer care or service recovery.