After having a viewing today, we can hands down say that Lee was by far the best agent we have interacted / worked with. His obvious extensive knowledge of the property, ability to answer questions, demeanour towards us and the sellers of the property, as well as his flexibility in the viewing and finding out additional information was incredible. Within hours of viewing the property all our additional questions, which he said he'd need to check had been answered, as well as calling to talk later into the evening. Lee understood the need to be flexible and work with his clients, as well as there needs and works to support this in an effective way. Thank you for your help, and we would recommend him and his agency to anyone needing someone to work through selling/ buying a property. Quick additional positive notes: 1. Pictures are accurate, and not misleading in terms of size of rooms. 2. Virtual tours are informative and actually help with the property and looking round online. 3. Accurately says if viewing is advised and is justified when doing so. 4. Appointments are flexible length and work with the buyer. He wants to be there, to help both parties. Not just another viewing. 5. Significant due diligence is done prior to viewings on the properties under him, he knows them, the sellers / buyers and the information of the property. And 100% gets you answers if he doesn't know on the spot. Thank you again !