I've just moved into my new property that Martin & Co have been able to set me up with. No fault of their own I'll be living on the top floor of a 6 floor flat. The lift was meant to be fixed but is managed by the council. Now to say I was annoyed that on my moving day this still hasn't been fixed would of been putting it mildly. Joe Beer very kindly volunteerly gave up most of his morning/ afternoon to help me move my stuff. Never in my 10+ years has a letting agency ever done this despite there being nothing they could do from their end. I'm moved in now and had to get a little extra hired help but it could of been a lot worse without his help. Jarrod Palmer also was very friendly and helpful with communicating with my new landlord and I'm sure everything will be resolved very soon. Can't leave out Molly Wickson either for assisting with my processing of my application as it went smoothly and I was kept informed every step of the way as I should of been. Very hard to find good letting agents these days but I wouldn't be put off using Martin & Co Brighton and Hove. Thanks guys!