Had a terrible experience with Breckon and Breckon as a tenant. They attempted to charge us over £550 in end of tenancy charges, stating damage to the flat and no cleaning being done. Their own check in and check out photos demonstrated the claimed damages were present BEFORE OUR TENANCY, as well as showing that the flat was to a sufficiently clean standard. Luckily enough, we were able to proceed through an arbitrator who agreed with us and reduced the end of tenancy charge to less than half of what was originally claimed. Not after a huge amount of stress on our part. I think trying to charge us for damages that were present prior to our move in is extremely disingenuous of Breckon and Breckon, and seems like an approach to try and extract as much money as possible out of tenants. If you are a tenant with B & B, beware! Finally, I see the normal response to these negative reviews is to offer to call an operations manager - I can say with all honesty, I would rather run through stinging nettles and have a lemon juice bath than deal with this organisation again.