Ed and Simon’s straightforward and honest approach made this stressful experience far less painful over what was a trying time in the market. The ability to text rather than just call was a huge bonus to help me with a very busy day job. We completed in 4 working weeks (surrounding Christmas) after an outstanding job from F&C and our solicitors at Holmes and Hills. Moving will always be a strain unless the laws are changed that allow either party to pull out of the deal right up until exchange, but Ed did all he could to lessen the worry so we’re very grateful for that.