Was told the landlord wanted to take £600 of our deposit even the house was cleaned before we left it and the things that were broken were broken before we got there. Luckily for us we had taken pictures of everything when moving into the house and then as we moved out so we knew they wouldn't be able to take much from us. Arjun from Tristrams who obviously loves the landlord advised that we don't dispute the claim as he was trying to make the process easier for the landlord. After we submitted all the evidence we had they took only a grand total of £60. Lesson of the day: don't listen to Arjun or any of the other workers as they are only trying to benefit the landlords. BTW all positive reviews are left by the landlords for a reason. Also just saw Nicoles reply to Mr Handley and can confirm that none of the perks she said were given to tenants were actually given. Another one of their publicity stunts.