Started off well, but soon ran into multiple issues where the agents were the opposite of helpful. Mould was spotted in the property, after 5 days of emails the landlord finally agreed to send a roofer round. We were then informed the hole in the roof would be fixed a month after we moved in, with no negotiation of rent for that month. When asked if the wall in the main bedroom had been treated and cleaned, one agent said it had, then another said that it hadn’t. We asked if the landlord would do this before moving in, and were informed that if we were too difficult the landlord might pull out. Despite raising the mould 10 days before our move in date, it was all forgotten about until the day before, essentially causing all the unnecessary stress. It then came to light that the landlord had known about the mould for 2 months, so we were forced to not proceed with the property, losing our holding deposit through the agencies lack of organisation and communication.