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Tristrams Sales & lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

So they sell the property without telling you and if there are any problems with and you let them know they won't fix any thing. Been waiting for them to fix a light as it's coming away from the ceiling. That was almost a month ago and still waiting. Responding. There is no "sold" notice on our property. There is on next door. The light is the major thing that I am disappointed with. Its health and safety. What if it fell on my head? It could killed me or my misses.

Reply from agent

Hi Sam, Thanks for leaving us a review. The property has been sold since before you moved in and has been going through the sales process. There are also two sold boards outside which have been there since before you viewed the property. Now the property has completed we contacted the new owners to find out which details we were able to pass on to you. As you can understand we cannot pass on personal details without permission due to GDPR. We had not had a response until this morning which we will now action and pass onto the tenants accordingly. In regards to the light, this was reported to the previous owner however they instructed us to put all works on hold as they were sorting a number of issues themselves. I am sure now the property has changed hands if you were to report this to the new owners they will sort this for you. Unfortunately, we cannot proceed with works if we are directly instructed to not carry them out. We wish you the best in the property going forward. Regards Tristram’s

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260-262 Derby Rd , Bramcote, Nottingham, NG9 3JN, UK, NG9

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