Review Be very careful using this agency. We viewed a property and were 1 of only 2 applicants (which was sold to us as ‘a huge amount’) to then be strung out day after day, for over a week, to then be turned down One time we called for an update and were told the agent dealing with the property had COVID and wasn’t in the office so we’d need to wait an extra week, to then find out he was in the office and had scheduled more viewings - but was insistent that the landlord hadn’t rejected us. A promise of “I’ll call you back today” never materialised and after another call this morning we filling out we weren’t getting the property. Great way to treat potential customers and to use COVID as an excuse is disgraceful considering the current climate. So be very careful using this estate agency as they are far from transparent with you.