Awful experience whenever I try to get any problems managed by the team regarding my tenancy/property issues! Today after ringing to resolve an issue that hasn’t been dealt with for months, one lady I got through to was very rude and gave me an attitude when telling me my problem isn’t her job and I shouldn’t of rang, then proceeded to put me through to someone who could help but then said that they will have to ‘call me back’, I have been told this dozens of times and never heard back.