Update: I've now also had the pleasure of working with Ashley, Sr Tennancy Manager, and he has been amazing. From small questions to getting a plumber to come same day, Ashley is always kind and patient. He's a rockstar. Ellie has been my lighthouse. She has been so very helpful, responsive, understanding and quick to act. The other agent I dealt with (Alex) was also wonderful but Ellie went above and beyond in the face of my extreme moving stress.