Don’t use this agency. Booked house in January 2023. Called in June 2023 to confirm all was okay. 30 days before contract started, told we could no longer move in as landlord did not have permission to rent the house with 7 bedrooms. How can a competent estate agent not check this? Albeit we were given our deposit back, we never received compensation for the costs we incurred in cancelling ancillary contracts which we had signed on the say so of Tristram’s - I.e. gas, electrics water etc.