Steer clear if you are tenant looking to rent, poor advice more interested in taking your money than helping you find a property. Wouldn't touch them with a barge pole again!!NegativeQuality, Professionalism, Value
1 bedroom apartment to rentKennedy House, Crown Row, Bracknell, Berkshire, RG12 - Viewed property to find on-line pictures are from months ago , the pictures are not accurate . Its full of damp . The agent knew had damp problems , which was evident on walls , Wasted time and money viewing the property.
No help at all. All for the landlord and not the tenant. Letting agents/departments need to remember they are working for both. A very bad experience.
Not impressed..calling after being told I have another Estate Agent looking after me I stated calls were bordering the line of Harassment. What part of ' No ' did they not get ??? Ps I said bordering Harassment that is not swearing..the staff did not get the message No thank you three time.. so dont lie please .
They are still charging disproportionate set-up fees, despite the fact that they will be illegal in just 5 days. Unbelievable attitude. Besides the fact that they didn't clarify what exactly was despicted under that huge nonsense £533 fee, they were not customer friendly at all. Not cost-effective whatsoever. These miserable people cannot be trusted.
And this is only because I can't leave zero stars. Lettings team have no understanding of legal matters and incorrectly quote ARLA and the law. They hold themselves out to be experts with limited knowledge and are the most unethical estate agent I have ever worked with. Landlords I would strongly advise to avoid DY as they are not interested in maintaining any sort of professional relationship but rather a high turnover of tenants. As you can see below from the ridiculous reply below they have no interest in customer service. It was us who terminated working with DY due to their incompetence and failure to admit they are in the wrong.
Very poor telephone manner. And I'm not sure what part of a probate sale is 'fantastic' despite the agent repeating this to me several times!
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH, UK, RG12
Website:
http://duncanyeardley.co.ukEstablished in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
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