Unfortunately not a good experience for us. We had our house on the market with DY for 14 weeks and didn’t get one offer. We then changed estate agents and SSTC within 6 days and had 3 offers on the table. We regret not going with our second choice of estate agents from the beginning as we wasted over 3 months with DY, as we were tied into a contract. Who knows what they were telling viewers as they had to ask us after over 8 weeks to confirm our parking situation. We also got told misleading feedback which wasn’t even for our house we found out in the end! They had no respect or care for our house, so if you’ve got a small 2 bed terraced, don’t bother. I believe they’re only interested in the big houses that make them more money. Luckily they didn’t get a penny out of us.

The agent Jessica we worked with was nice and did her best but Duncan Yeardley uses a referencing company called Goodlord. This is the reason for the low score. The referencing company they use is incompetent and this reflects on Duncan Yeardley and any other agency that uses Goodlord. The referencing company Goodlord did not cooperate and even lied about a phone call they had with an employer, I witness that call but Goodlord said it never happened and therefore they are liars and cannot be trusted with private information. They also cost us the property we were working towards moving into. Because Duncan Yeardley uses this Goodlord referencing company and supports them, this mean that Duncan Yeardley works with dishonest companies and so I cannot trust the agents or the Landlords that work with them. We purposely avoid Duncan's Yeardley properties now and will not work with anyone who uses the same referencing company. What a nightmare.

Not an experience I would want to repeat. My son’s house sale was originally dealt with by Colin who was very professional and effective. Unfortunately he left and the service from then on was dire. Numerous agents were showing people around the house, most of which clearly didn’t know the property which was evident from the video doorbell - they couldn’t answer very basic questions from prospective buyers. When a sale was agreed Callum was nothing but pushy and demanding, constantly insinuating that the sale would fall through if certain things weren’t done when he clicked his fingers. It was a complicated situation and his attitude made the process far more stressful than it should’ve been, he only seemed interested in a swift conclusion to get his commission.

didnt have the best experiences with Duncan yeadley found callum very rude and blunt ehen he said he supports me and will.hwlp wvery step of the way help i beg to differ would not reccomend

Impossible to get through, probably very understaffed. Also not willing to help at all, very poor manners and customer service in general. Not willing to do any property viewings, as they Jess can't asked. I will spend cash somewhere else.

After 6 years of using this agent I had to discontinue our working relationship after they placed one of their own employees in my property. As a tenant Miss D was the worst I have ever known in 30 years of being a landlord. They damaged the floor and the wardrobe doors, did not clean the property and then claimed they did not have to stick by the inventory as it was not compiled by a third paryt!!!! The owners decided to stand by their employee without any really comprehension of what had occurred. We got several apologies but nothing was even done and so I would never go near or recommend this agent again. Had to go through the deposit resolution service to claim damages. The DRS upheld every one of our claims. They also failed to find tenants for other properties on several occasions and I had to go to Romans who were able to let the properties within days. Tenants are far more likely to go with the more well known agents in Bracknell.

Impossible to get through, probably very understaffed. Also not willing to help at all, very poor manners and customer service in general. Not willing to do any property viewings, as they Jess can't asked. I will spend cash somewhere else.

Utterly useless. Terrible communication skills. A different agent with each viewer. One turned up having locked her bag in another property. Another turned up 10 minutes late for a viewing (I was walking my dogs and saw). We had a very keen 2nd viewing who went away with lots of questions. These were never passed on to me and we never heard back from the people. Would not recommend.