Dealt with Paul Matthews on the sales side and Mercedes Eyre on the lettings side. Paul was instrumental in dealing with the sale of my flat which was protracted due to complications. At every stage he chased up buyers solicitors, sellers solicitors and the flat management company ensuring that the process did not lag unduly. His determination to get the deal across the line in the face of numerous queries was impressive. At several stages we were both of the opinion that the deal would fall through after nearly 8 months. However, we pulled it through with exchange and completion on the same day. Met him personally. He is very approachable and friendly. Likewise Mercedes provided excellent service when the flat was rented out. I would recommend Belvoir Bournemouth for sales and lettings.