I'm really sorry to hear that you are not happy with our service. Would you be so kind as to contact us on 01205 353100 and let us know of any issues you encountered so that we can look to resolve these for you.

Dear Mrs Cunliffe, Thank you for taking the time to leave a review following your home purchase, I'm pleased to hear that the photographs were good. I'm sorry to hear about the issues you have found since moving in to the property however of course, we can't be held responsible for the condition in which a seller leaves their property when they move out. If there is anything that we may be able to assist with, please don't hesitate to contact a member of our team and we would be more than happy to help. Have a lovely Christmas and New Year.

Good afternoon, I'm really sorry to hear that your experience with us has resulted in a one star review of our service. Our aim is to ensure that all of our client's experiences are delivered to the highest possible standards. Your feedback is very important to us and we always use this to learn and improve. With this in mind, I would very much appreciate the opportunity to personally discuss with you the issue(s) that you had in the hope that we can rectify the situation as I am unable to find details of where we have spoken to you. Please do give me a call on 01205 353100 to discuss this in greater details. Kind regards, Ben Oglesbee Managing Director