I have to agree with Jue Cas review. What a huge mistake I made instructing this branch. Initial visit with Leanne, I felt positive that they could sell my property but once they had my instruction communication was exceptionally poor with emails not being answered, being told 'they are in the morning briefing I will ask someone to call you back' so many times with no return phonecall (I can evidence all this!!) Dreadful customer service. I had my property on the market and had absolutely no interest whatsoever and no viewings the photographs did not showcase the best of my property and were poor. I kept asking what steps were being taken to even get a viewing and was fobbed off with poor excuses. I therefore gave my notice with Miller Metcalfe, switched to a different estate agent who sold my property. I would absolutely NOT recommend this company.