Worst service to use. After dealing with Nadine for 2 weeks, I'm unsure which of us is actually the estate agent and fear she may actually move in with me any day now. I'm constantly chasing them up for minor admin they can't seem to keep on top of, and their catch phrase appears to be "Oh, we meant to tell you that." For all intents and purposes, they are just a useless middle man dragging out what should otherwise have been a simple process. 1* would be unjust, though, as they aren't abusive and the house does exist.