Absolutely abysmal. Never returned calls or responded to emails and Rachel (a partner no less!) tried to get me to hand in notice to my current landlady before I had been accepted as a tenant in a new property. This was compounded by her telling me that the property had been taken off the market (which was an outright lie) when I insisted on giving my landlady one month's notice. I had dealings with their Bridport office and they were fine but I would recommend that you steer clear of the Blandford office.