Really disappointed maybe because I'm on benefits they dont respond to emails or messages paid a holding deposit, waiting for reference checks to come through. The day after the come they put the property back on the market. Homelet tell me I've got a provisional moving date of September 22nd, yet cannot contact martin & co. I dont think they even look at emails or they just put into bin. Once they have taken the deposit they dont care. The customer service is not good. If a customet has lost out on a house or the reference checks are not accepted then shouldn't you contact the person in question. I've worked in customer service in the past and this is not how you treat people. Going to update because I recall something that happened. I received a phone call from this place and it was from the boss who acted like it was a mistake phone call. Only found out when I googled the number back. Like I said rip off company staff are only interested with taking your money and afterwards no customer service at all. The member of staff I was dealing with at the time left the job and was working somewhere else according to her email to me. Do not rent from these people con artists. I never got my money back or ever a phone call or email back after me trying to speak to someone. Everytime i was told nobody in office or I would get a call back. It lived over an hour away at the time so it wasn’t a case of I could pop into the office when I could.