Even one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.

My parents used this joke of an agency to sell their house. Did nothing untill they handed in their notice after receiving barely any arranged visits over 10 weeks.. 1 day before the contract ceased they amazingly found someone.. no memorandum of sales was issued and the agent led them on for 2 months. After this the agency kept attending the house and even sent around the buyer who they were waiting on weeks on weeks to try and strong arm them into a sale. Parents ended up going with another agency (who they got an offer within 4 days) and they said that they wouldn't be stung with 2 lots of agency fees when clearly there are in contract.. do not touch or you will regret. I welcome a response from them...

Such a bad service, sellers and buyers are let down. Not informing when viewing are cancelled either for sellers or buyers. Would not rely on them to sell my property.

Only accept working class no consideration for people on benefits won’t consider or even look at individual circumstances! Want crazy amount of fees for everything!

The initial meeting with JH was professional and friendly. Once he had secured our signature to use Balgores, without being asked we started to be looked after by other members of staff . I was at home twice when Balgores turned up unannounced and let themselves in to find out later they had forgotten to confirm a show around. We were lied to on numerous occasions once our property had been sold, fortunately we knew one of the new owners who confirmed what they had told us was not true. We were also given very bad advice regarding renting a home, we were told not to start looking until 2 weeks before completion which has left us homeless Their renting department is worse than their buy/selling dept, we never once heard back from them. I tried complaining to JH but have heard nothing for 2 weeks so have no other option but to leave negative feedback here

I went here at a bad time in my life as I needed to was made to feel looked down on the dark haired plump lady made me feel judged b4 I even spoke I ask if they had any flats they could recommend to me was told no as I have a dog 2 days later that same week I found a flat online that accepts dogs went to view n one of the other women who was there that day from the same office showed up to show me around I felt like saying I thought u had no flats available for me this made me feel like as I had left that day they had just thrown my application forms in the bin not nice women at all need to go on a customer service course it's not like I was dressed scruffy or anything but I wasn't wearing makeup MAYBE THAT WAS WHY as u can tell by just looking at some of then u u can tell they love there makeup lol

Use someone else.