I put my house up for sale with Farrell Heyworth after reading the reviews and I was satisfied with the initial contact and the e-brochure they produced and was lucky to sell the house very quickly. But after that I heard nothing from them in the months whilst I waited to move, they didn’t offer me any advise, in fact they just didn’t ring me with any updates at all, The day before I moved they rang and sounded very shocked to learn from my solicitor that contracts had been exchanged and I was moving the day after. On the flip side the house I was buying their estate agents (Entwistle Green) were amazing with me, giving me advise, and supporting me through the whole process. Farrell and heyworth are top end for price, which is fine but did not deliver the service and support that I signed up and paid for.NegativeResponsiveness, Professionalism, Value