Thank you for taking the time to leave a review. We're sorry to hear that you were dissatisfied with the service you received when attempting to view one of our properties. We conduct 1000's of viewings every year and we are extremely surprised and disappointed, as we're sure you are, to hear this has gone wrong in your case. My colleague Nathan is keen to speak with you to rearrange an appointment and help you to find the right home. We are always looking for ways to improve our service so thank you again for bringing this matter to our attention. Kind regards, Jeremy Collins - Director