Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. Our branch team were surprised to hear you were unhappy with the service you received following our successful sale of your property. If you would be willing to expand on your review our branch team would be grateful to hear from you. This will help us to identify the difficulties our customers may be experiencing so we can continue to provide the exceptional customer service standards our customers expect. Kind regards, Jeremy Collins - Director