Thank you for sharing your experience. It’s great to hear that you felt so well supported throughout the process. Keeping clients informed and responding promptly are key parts of how we work, so it’s reassuring to know that Lauren Ford delivered that level of service for you. Her proactive and approachable manner is something we value greatly within the team. We really appreciate you taking the time to leave your feedback and will be sure to pass on your kind comments. Best regards Jeremy Collins Director Farrell Heyworth