I have bought and sold three properties with Farrell and Heyworth at three different branches across the North West. The service from start to completion has been excellent. Communication is vital to clients, even more so in longer sales processes and issues with solicitors such as in our case. The staff at Cleveleys Branch from the first phone call, valuation and follow up meeting were polite, friendly and professional giving us accurate information. Particular thanks to Sales Progression manager Alison Whiteside. Over eleven months she went above and beyond with phone calls, e-mails, passing information quickly, accurately and promptly. She gave excellent advice on any problems that arose (even with an issue after completion). I felt that Alison genuinely cared about delivering great service . She understood that moving is not just about bricks and mortar, it's about moving people's lives. In this case my 83 year old mum. We are very appreciative of all her hard work. Thanks to all the team at FH. Highly recommended.