Review of Mayets Estate Agents As an overseas landlord, I am extremely disappointed with the level of customer service provided by Mayets Estate Agents. My experience with this agency has been unprofessional, frustrating, and deeply disappointing, and I would strongly advise others to stay away. At the start, my interactions with Mayet seemed promising. She personally viewed my property, offered advice, and agreed to put it on the rental market. However, once I left the country, things quickly took a turn for the worse, and I began to see her true colours. Key issues I faced include: - Poor communication: Despite sending detailed messages that required responses, I was repeatedly ignored for weeks at a time. - Unhelpful office staff: Calling the office proved useless, as I was met by young and inexperienced admin staff who didn’t seem to know what they were doing. Every attempt to speak directly with Mayet was met with the same response: “She’s in a meeting.” Eventually, I decided to withdraw my property from Mayets Estate Agents, fully aware there would be a cost. I simply did not want to continue working with such an unprofessional agent. Ironically, once I made that decision, I suddenly received a flurry of messages and newfound urgency from Mayet — the level of communication I had needed from the beginning. What happened next was even worse: - I agreed to pay Mayet for her time as a gesture of goodwill, even though no formal contract had been signed. - She charged me £125 for an EICR report, claiming it had been completed and promising to email me a copy. Months later, I have still not received this report. - Before leaving the UK, I had personally arranged and completed the gas certificate, leaving it on the kitchen counter. Despite this, she invoiced me £175 for another gas certificate after I had already withdrawn my property. Shockingly, the document she sent was an empty, blank certificate. This entire experience has been deeply disappointing. To make matters worse, I was referred to Mayets by a friend — a recommendation I now greatly regret. Please take the time to read the numerous negative reviews already posted about this agency; unfortunately, my experience mirrors many of them. I lost money, never received the promised EICR report, and even encountered what appeared to be a fraudulent attempt involving the gas certificate. If I could give zero stars, I would. Save yourself the stress — choose a more reliable and professional agent