They are deleting reviews don’t know how they are managing it

Hi Ronald, We have got no record or you on the system but would love to help if you have any questions about property. We are confident that if you were to come in to any of our offices you would see that a 1 star review is not an accurate reflection of what Redbrik can offer. If you have anything you would like to discuss please don't hesitate to get in touch with our office on 0114 361 1000. Many thanks, The Redbrik team.

Hi Frank, I think you’re you have got this slightly mixed up. Just to be clear we do not charge house buyers. However, as a seller, you would pay us to sell your property. All estate agents have different fees and service levels, from self-service firms, where you do the vast majority of work yourself, to full-service like ours. At Redbrik our focus is getting the best result for our customers (we have just completed our 4,000th sale since launching just over six years ago). We have been voted the best estate agent in Yorkshire and Humberside and 16th best in the UK. We take our responsibility very seriously to sell, what is for most people, their biggest asset. We employ professionals to take the photos, do floor plans, photo plans, list the property on all three major portals, as well as our own website. We match your property to our database of clients, and you have your own dedicated sales manager throughout the process. Selling is not always easy and, negotiating a sale can take time, with many complex and changing situations to navigate. Even when a property becomes sold subject to contract our work does not stop, as we work with our clients to progress their sale, which normally incorporates lawyers, financial advisors, surveyors and other sales in the chain. Please take a look at the vast majority of fantastic reviews to see how we have been able to help people. Fees in estate agency can vary dramatically, with most UK firms charging between 1 and 2%. This can depend on service, location and the value or type of property. Unfortunately, with the rising portal costs and increased legislation from government, fees are generally going up across the industry. Our job is to get the seller the best price. We can evidence a significant number of cases where properties have been marketed by other agents, sometimes charging more, but often less, and in some cases where the fee had been paid in full upfront, where the property has not sold and we have gone on to sell it. You only pay our selling fee when we complete the sale, unlike some that charge the full fee whether they sell it or not. Yes, we charge for marketing, but that is to ensure every property looks its best. Sometimes we might be might a few hundred pounds cheaper, or more expensive, but if our service, knowledge and skills allow our clients to get the best price, which could be a difference of thousands of pounds, I am sure you’d agree it’s about getting best value. I’d recommended, if you haven’t yet booked a market appraisal with one of our Property Consultants, you do so to get the full picture on what we can do for you. Or if you require more information please email sales@redbrik.co.uk with your contact details and we will contact you at a convenient time. Many thanks, Mark Ross, Managing Director.