Extremely friendly staff, super responsive - the whole team. I was mostly in contact with Jack who addressed all my queries very professionally. He is a really effective liaison (questions for the previous owner were resolved super fast) and this gave us confidence and made the whole purchasing process smooth and hustle-free. We had issues with our conveyancing agency and I reached out to Jack for recommendations. He recommended a great conveyancer that they collaborate with, so we switched to her and it made all the difference. Overall, very professional service and great experience.