I had an opportunity to interact with Ms Joanne Waddington of Mortimers ( 28, King Williams street, blackburn ) in the process of buying a house via Mortimers. Throughout the purchase process I have found Ms Joanne Waddington very professional and helpful with excellent customer service skills. She is a good communicator and a good team member. She was able to solve problems effectively and help provide a satisfactory solution to them. Overall I am satisfied by the service provided by Mortimers in general and Ms Joanne in particular.PositiveProfessionalism