Before choosing Mortimers Blackburn in order to sell Mum's house, we had visits from a total of 3 estate agents. We consider that we have had extremely good value as the service has been excellent, with willing responses to requests for updates as well as access to the helpful online tracker. The fact that we live far away from Lancashire meant that we were relying on such service quality and Veda was supportive throughout via phone calls and emails. Veda Banks was the person who took care of our sale. She was well-informed about our case and always helpful, patiently responding to our often stressful enquiries! Information sharing, often proactively, meant that there were never any gaps. We were kept well informed throughout, both by phone and email. This has resulted in a sale we are very pleased with, and as a result we are very pleased to recommend Mortimers Blackburn to others looking for a friendly, courteous and professional service. Heather and Chris HurleyPositiveResponsiveness, Professionalism